Privacy Policy
Effective Date: October 10, 2024
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our site, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use the site.
2. Information We Collect
We may collect the following types of information when you visit our site or sign up for the tour:
- Personal Information: Full name, email address, phone number, passport number, emergency contact information, and any other details you provide through the sign-up form.
- Payment Information: Credit card details, PayPal account information, and other billing details when you complete a payment. We do not store your payment information. Payments are processed through a third-party payment gateway that adheres to industry standards for security.
- Technical Information: IP address, browser type, operating system, and other technical details collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process your booking and confirm your participation in the tour.
- Communicate with you regarding the trip, including updates, itinerary changes, and travel information.
- Respond to your inquiries and provide customer support.
- Improve our website and personalize your experience.
- Comply with legal obligations and enforce our Terms & Conditions.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:
- Service Providers: With third-party vendors who assist in the operation of the website, payment processing, or tour logistics (e.g., airlines, hotels, and transportation services), provided they agree to protect your information.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of our users.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small files stored on your device that help us improve your browsing experience. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our site may not function properly without cookies.
6. Data Security
We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security due to the nature of online environments.
7. Third-Party Links
Our website may contain links to third-party sites. If you click on a third-party link, you will be directed to their site, which operates independently of us. We encourage you to review the privacy policies of any third-party sites, as we have no control over and assume no responsibility for their content, privacy policies, or practices.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw consent at any time (if our processing is based on consent).
To exercise these rights, please contact us at [Your Email Address].
9. Retention of Your Information
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Email: egypt@whereiswalid.com